Events

Training Opportunities in 2020

Events are posted regularly closer to the event date. For any enquiries regarding upcoming events, please contact us.

Melbourne I March 4TH, 2020 I CLOSED

Is workplace bullying making your job difficult or unpleasant?

Workplace Bullying costs up to $3000 per annum* on average for each and every employee in the Australian workforce.

The direct cost is between $17,000 and $24,000+. The indirect costs are far more… can you afford not to be prepared?

Learn proactive measures to prevent bullying claims and practical responses if they happen in this half day seminar

Seminar Content

Understanding workplace bullying – the causes and sources
Signs that workplace bullying is occurring – especially the subtle but often more damaging bullying that saps long term productivity

The effects on the victim, the bully, the bystanders, the business and even the customers
Proactive strategies to prevent bullying and increase morale
Practical step by step guide to successfully handle bullying complaints

DOWNLOAD: What is Workplace Bullying costing you? (PDF)

APRIL

Assisting Individuals in Crisis and Group Crisis Intervention (GRIN) I Three Days

Melbourne I April 27TH – 29TH, 2020

This training (usually two courses of two days each but delivered as a three day course due to the accreditation and experience of the trainers) assists participants in how to respond effectively to incidents and crises in order to support people in the community, their colleagues and the organisation in the most appropriate way.

It focuses on both individual and group processes and is useful for all staff and particularly those in any peer support role within workplaces.

COURSE CONTENT INCLUDES

Crisis Intervention and CISM terminology and background
Introduction to Psychological First Aid
Crisis communication skills
Psychological and behavioural reactions to critical incidents and approaches to people in crisis
Crisis Management Briefing (CMB)
Rest, Information and Transition Services (RITS)
Immediate Small Group Support (ISGS)/Defusing
Powerful Event Group Support (PEGS)/Critical Incident Stress Debriefing
Stress Stocktakes
Resilience/wellbeing sessions and associated strategies
Values, ethics and practice standards; and
Post traumatic growth/Self care.

This course is accredited with Crisis Intervention and Management Australasia (CIMA) and the International Critical Incident Stress Foundation (ICISF) and participants receive the appropriate CIMA registration and ICISF completion certificate.

DOWNLOAD: Assisting Individual in Crisis and Group Crisis Intervention (GRIN) Flyer (PDF)

Strategic Response to Crisis I Two Days

Melbourne I APRIL 30 – MAY 1ST, 2020

This course focuses on the sequence of crisis intervention processes to use, for which individuals and/or groups, at what times and under what circumstances. Training in strategic planning and tactical decision making is the cornerstone of this course, along with preparedness of the crisis support personnel.

This course requires prior completion of the Assisting Individuals in Crisis and Group Crisis Intervention training programs (GRIN) or equivalent.

COURSE CONTENT INCLUDES

Strategic planning as it applies to crisis intervention
Incident management systems and crisis intervention
Elements of effective planning
Steps in developing the plan
Planning process in assessing target populations
Determining the type, timing and resources necessary
Assisting large numbers of people involved in a crisis
The most important crisis intervention tactics, and
Managing a complicated or large scale crisis event in the workplace or the community.

DOWNLOAD: Strategic Response to Crisis Flyer (PDF)

Psychological First Aid (PFA) I One Day

Melbourne I May 21ST, 2020

Psychological First Aid (PFA) is designed to be practical, flexible and modular in its approach and the first universal intervention with the Critical Incident Stress Management (CISM) framework.

As an approach to helping people in the immediate aftermath of disasters, emergencies, crisis, accidents, assaults, trauma and stressful events PFA can assist in reducing initial distress if delivered in a non-judgemental and supportive manner. PFA can assist in helping people to cope in the hours, days and weeks following the situation and encourages them to access a range of other supports such as family, friends, community agencies and specialist services.

It is recommended as a proven approach and suitable modality for any staff member within the workplace who may come into contact with those who may be distressed. It is also suitable for volunteers and other community members who are supporting those affected after critical incidents.

COURSE CONTENT INCLUDES

What is Psychological First Aid (PFA)?
Goals of PFA, including adaptations for children and adolescents.
Core principles of promoting safety, calm, connectedness, self-efficacy, help and hope.
Core actions and models in use in Australia and internationally.
Staying in role, respecting boundaries and agency and service system guidelines.
Helper self-care.

This course is registered with Crisis Intervention and Management Australasia (CIMA). Participants receive a recognised CIMA attendance certificate.

DOWNLOAD: Psychological First Aid Flyer (PDF)

Past Events

Seminar – Where to from Now?

A 1.5 hour seminar to provide clarity around the endless employment opportunities that await you where you will walk away with:

Employment options using your counselling degree or diploma in the industry;
Identifying your “ideal client” and why it’s important to focus on this;
Clearer insight on your thoughts and feelings about moving forward;
How to reduce obstacles that may stop you using your counselling degree or Diploma; and
Practitioner examples

Gain clarity, reduce the feeling of overwhelm.

DOWNLOAD: Where to from Now Flyer (PDF)

Workshop: So you think you may have a BULLY in your organisation?

Ideal for Managers, supervisors, co-ordinators, business owners and those with an interest in resolving workplace conflict and looking after staff at work.
Session Content:

Assessing the impact of abrasive behaviour, bullying and harassment.
Engaging all stakeholders in proactive strategies to improve interactions and morale.
Measuring progress for long term productivity impact.

Workshop: Working with Bullying Issues

Bullying Workshop This workshop is a follow on from our Workplace Bullying Seminar “Is Bullying Making Your Job Difficult and Unpleasant?”. This half day workshop will focus on practical strategies and techniques for preventing and addressing bullying issues and complaints. You will practice:

What makes a useful bullying complaint? Whether you are compiling, receiving or responding to a complaint, having the complaint properly and fairly constructed is vital to being able to resolve the issues and move forward.
How do you respond to a complaint? The response is key to moving forward and to avoid getting stuck in an intractable situation.
Resolution strategies that enable everyone to get on with their work!
Reactive and Proactive strategies for other stakeholders – other employees, customers and suppliers.

DOWNLOAD: Working with Bullying Issues Flyer (PDF)

Planning a Successful Return to Work

Return to Work You’re invited to a complimentary one hour lunchtime session where we’ll highlight key strategies to ensure your injured worker/client transitions successfully back to work after injury.

Finding the balance between being supportive and empowering the worker.
Assembling the right team and understanding your role.
Exploring the multiple barriers that confront the injured worker and planning strategies to overcome them.
Implementing psychological techniques to motivate and sustain change.

DOWNLOAD: Planning a Successful Return to Work Flyer (PDF)

Relaxation Skills

Relaxation Skills Come along to learn valuable tips and techniques to help yourself remain calm when you are faced with stressful situations. You will take away learning such as:

Relaxation Skills.
Stress management.
Psychological strategies to deal with stressful times.

DOWNLOAD: Relaxation Skills Flyer (PDF)

Seminar: Workplace Bullying

You’re invited to a half day seminar providing you with key information and resources on:

What contributes to workplace bullying – the causes and sources
Signs that workplace bullying is occurring – especially the subtle but often more damaging bullying that saps long term productivity
The effects on the victim, the bully, the bystanders, the business and even the customers
Proactive strategies to prevent bullying and increase morale
Practical step by step guide to successfully handle bullying complaints

DOWNLOAD: Workplace Bullying Seminar Flyer (PDF)

Workplace Bullying Seminar – July 2017

You’re invited to a one day workshop providing you with key information and resources on:

• What contributes to workplace bullying – the causes and sources
• Signs that workplace bullying is occurring – especially the subtle but often more
damaging bullying that saps long term productivity
• The effects on the victim, the bully, the bystanders, the business and even the customers
• Proactive strategies to prevent bullying and increase morale
• Practical step by step guide to successfully handle bullying complaints

Working with Bullying Issues August 2017

Following on from our seminars “Is Bullying Making Your Job Difficult and
Unpleasant?” we are holding a half day workshop on practical strategies
and techniques for addressing bullying issues and complaints.

Workplace Bullying Seminar – September 2016

You’re invited to a one day workshop providing you with key information and resources on:

Workplace Bullying Seminar – October 2016

You’re invited to a one day workshop providing you with key information and resources on:

Working with Bullying Issues: Lets Get Practical!

Workplace Bullying Seminar – May 2016

You’re invited to a one day workshop providing you with key information and resources on:

FREE Workplace Bullying Seminar – April 2015

You are invited to attend a FREE session that focuses on key steps business owners and managers need to take RIGHT NOW to successfully deal with bullying.

Do something about the cancerous silent damage that low level bullying has on your bottom line.